CG Embroidery & More - Terms of Service

Last updated on March 1st, 2024

These Terms of Service ("Terms") govern your use of the CG Embroidery and More ("Company," "we," "us," or "our") website ("Site") and the services we provide. By accessing or using our Site and services, you agree to be bound by these Terms.

Services

We offer embroidery, direct-to-film (DTF) printing, and related design services. Please note that the turnaround times may vary based on project complexity and our current workload. We will provide estimated timelines for each project, but these are not guarantees.

Payment and Refunds

Payment for services is due in full at the time of order placement. Due to the custom nature of our products, all sales are final, including the digitization fee once the art is digitized. No refunds or exchanges will be accepted unless there is a defect in workmanship, or a mistake made by us that differs from the approved design.

By submitting a design for embroidery or printing, you represent and warrant that you own or have the necessary rights to use the design and that it does not infringe any third-party intellectual property rights. You will indemnify and defend CG Embroidery and More for any claims related to the alleged infringement of your design. We reserve the right to refuse any order that may violate these Terms or applicable law without prior notice or liability to us.

Disclaimer

We strive to provide high-quality services, but we cannot guarantee that our services will meet your specific needs or expectations. We are not responsible for any direct, indirect, or consequential damages arising from your use of our Site or services.

Indemnification

You agree to indemnify and hold us harmless from any claims, losses, or damages arising from your use of our Site or services, including any violation of these Terms or any third-party rights.

Changes to Terms

We may update these Terms from time to time without prior notice. Your continued use of our Site and services constitutes your acceptance of any changes.

If you have any questions or concerns about these Terms, please contact us at embroiderycg@gmail.com

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Wisconsin, USA. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Wisconsin, USA.